© Infinite Mas 2019 All Rights Reserved

FREQUENTLY ASKED QUESTIONS

I want to jump with Infinite Mas, where do I register?

To register with Infinite Mas head over to the costume section on the website and fill in the registration form for the costume you want. Please note registration is not complete until you have made either a deposit or full payment.

 

How can I make a payment on my costume?

Once the items you want are placed in your cart, you can continue onto the checkout page where you can make both a full payment or put down a deposit for your costume.

Any additional payments can be made via pay-pal or bank transfer. Please email info@infinitemas.com for further details. Please note that all additional payments have to be accompanied with your order number, otherwise payment will not be attached to your account.

 

Can I order extra pieces for my costume?

All costumes are what are advertised on the website. No additional pieces will be made.

 

I need to make a change to the sizes I filled in on my registration form?

If you have made a mistake in any of your sizes, please contact info@infinitemas.com as soon as possible so we can amend your order. Please note that if production for your costume has already started, there may be additional costs for these changes so please do take care in noting down the right size.

 

Is my deposit refundable?

Please note that all deposits are non-refundable 

 

What does my costume include?

Your Infinite Mas experience includes:

  • Beautiful Tailor Made Costume

  • Goody Bag

  • Complimentary Breakfast

  • Complimentary Lunch

  • Unlimited Drinks

  • Dynamic International & Local DJ’s

  • Tight but Polite Security

  • Mobile Toilet Truck

  • An Immeasurable Carnival Experience 

 

When will I get my costume?

You will be notified when distribution takes place. Please ensure you have given your correct e-mail address as e-mails about collection time and location will be sent to all masquerades. Please note that costumes can only be collected once you have paid in full.